CCCSupport9

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Activity overview

Latest activity by CCCSupport9
  • CCCSupport9 created an article,

    Language Support

    Is student support available in multiple languages and or interpretation services available for different language speakers? ID.me has the most wide-ranging choice of languages available in the ide...

  • CCCSupport9 created an article,

    Undocumented Student FAQ's

    1. Will students be required to provide identification documents that could reveal their immigration status? Protecting student privacy is our top priority. The ID verification process does not re...

  • CCCSupport9 created an article,

    What is ID.me? Identity Verification

    Contact ID.me support by clicking on this link.

  • CCCSupport9 created an article,

    I am an incarcerated student interested in applying to a California Community College. How does the new ID verification process affect me?

    We recognize the challenges incarcerated students face in providing standard ID documentation. The Chancellor's Office is working closely with ID.me to develop alternative verification methods that...

  • CCCSupport9 created an article,

    What are the alternatives if I choose not to provide my SSN (Social Security Number)?

    If you choose not to provide your SSN (Social Security Number) for IAL2 verification, we have established two viable alternatives: ITIN Holders: Users with an Individual Taxpayer Identification N...

  • CCCSupport9 created an article,

    Is my Social Security Number (SSN) required to verify my identity using ID.me?

    Yes, if you have been issued a SSN, then  If you choose not to provide your SSN (Social Security Number) for IAL2 verification.   Contact ID.me support by clicking on this link.

  • CCCSupport9 created an article,

    What MFA options are available without a smartphone?

    When using your computer choose Passkey MFA, to set up your computer as the method to sign in. If you don’t have a smartphone or computer, use the phone call option to receive a call to your landli...

  • CCCSupport9 created an article,

    Can I speak to a Video Chat Agent in languages other than English?

    You can verify in over 240 languages over a video call. If your primary language is one other than English, tell the Video Chat Agent the language you want to speak during your verification.   Cont...

  • CCCSupport9 created an article,

    What tips and/or best practices do you have with photos?

    Use the following tips to capture a clear photo of your document: Take a photo of the document head-on, avoiding angles. Adjust the orientation to match the document's layout. For example, use lan...

  • CCCSupport9 created an article,

    What are the Device Requirements to verify your identity?

    You may use a mobile device, such as a smartphone, tablet, or a computer. Your device must have the following: Access to the internet, with an updated browser A working webcam or a selfie camera ...