Staff-Support (Jsmith)

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Activity overview

Latest activity by Staff-Support (Jsmith)
  • Staff-Support (Jsmith) created an article,

    How do l visit the counselor?

    The first step would be to submit your enrollment application to the California Community College you would like to attend.  Once your application is submitted, please allow the college 1-2 busines...

  • Staff-Support (Jsmith) created an article,

    What date should I put on last day of attendance? Is it the last day of semester?

    You will use the last day of the last term you were enrolled in. 

  • Staff-Support (Jsmith) created an article,

    Where do I register for classes online?

    Once your application has been submitted, you will receive an email from your admissions office providing you with all of your student information. Steps to log into your student portal and registe...

  • Staff-Support (Jsmith) created an article,

    I was awarded the CA College Promise Grant, when will the amount be disbursed?

    To find out when the promise grant will be disburse, you'll need to contact your colleges financial aid office. A staff member there will have the answer you are looking for and tell you exactly wh...

  • Staff-Support (Jsmith) created an article,

    How do I get my student ID I never got mine?

    If you have not yet received your student ID number, you must contact your colleges Admissions & Records Department so that a staff member can provide you with your student ID number. Admissions & ...

  • Staff-Support (Jsmith) created an article,

    Why am I getting an Error Message when I try and submit my Admissions application?

    If you're getting an error message when trying to submit your admissions application, from the 'My Applications' page select 'Edit My Account' and add your 'Country' in the 'Permanent Address' fie...

  • Staff-Support (Jsmith) created an article,

    I tried to reset my password but I didn’t receive the validation code yet. What do I do?

    First, confirm that you are accessing the right email account or you’ve provided a mobile phone number. If you're sure you're using the correct email address or mobile phone number, contact Support...

  • Staff-Support (Jsmith) created an article,

    Why do I keep seeing the Session Expiration message?

    If you are seeing the Session Expiration message, the system is saying it has not had any user activity in the past 10 minutes. This is standard functionality in web applications that are concerned...

  • Staff-Support (Jsmith) created an article,

    I didn’t receive a Security code. What do I do now?

    First, check your Junk / Spam folders in your Inbox to make sure you didn’t miss it. If you still receive see your security code you can request another one. Return to the Sign In page (during acco...

  • Staff-Support (Jsmith) created an article,

    I’m getting an error message saying my email address hasn’t been validated yet.

    One of your two attributes is not validated during account creation. Therefore, return to the Sign In page and enter either your email address or mobile phone number, whichever was not initially re...