Tee

1. Community
2. Student Services
3. email recovery

Hi Javier,  Can you provide me a screenshot where you are clicking "forget password" and the message you are getting to contact the domain so that I can see which account you are trying to login th...

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• Tee
• March 18, 2025 15:38
• Edited
• 0 votes

1. Community
2. Get Help for Your OpenCCC Account
3. Problem Creating my OpenCCC Account.

Hello,  The system recognizes your phone number as one that has already been registered to an existing account so it doesn't allow the same phone number for a new or different account. Unfortunatel...

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• Tee
• March 18, 2025 15:34
• 0 votes

1. Community
2. Get Help for Your OpenCCC Account
3. Open CC Acount

Hi Isabella,  A helpdesk ticket has been created to help you resolve your disabled account issue. An email was also sent out so please check your inbox and reply back to the email. 

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• Tee
• March 18, 2025 15:24
• 0 votes

1. Community
2. Get Help for Your OpenCCC Account
3. My account has been disabled

Hi Raul,  A support ticket has been created to assist you with your disabled account issue. I sent you an email with my contact information. Please give me a call so that I can help you. 

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• Tee
• March 18, 2025 15:18
• 0 votes

1. Community
2. Get Help for Your OpenCCC Account
3. I don't have access to account and teh linked email doesn't exist anymore

Hi Dannon,  A support ticket has been created to assist you with updating your email address to recover your account. Please check your email and contact the phone number provided for help in recov...

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• Tee
• March 18, 2025 15:14
• 0 votes

1. Community
2. My OpenCCC Account
3. Signing into account

Hi Alexis,  I see you have already contacted our helpdesk and received help in recovering your account. If you have any other questions or requests, please contact our helpdesk again. 

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• Tee
• March 18, 2025 15:08
• 0 votes

1. Community
2. Get Help for Your OpenCCC Account
3. Keeps saying my openCCC account is disabled.

Hi Emily,  A support ticket has been created to help you resolve your disabled account issue. I also sent you an email with my contact information. Please call me when you have a moment so that I c...

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• Tee
• February 28, 2025 19:10
• 0 votes

1. Community
2. My OpenCCC Account
3. Duplicate accounts

Hi Dina,  I see your request was resolved and closed out as of yesterday. An email was sent to you with instructions to self-recover your account. Because you are not happy or satisfied that you we...

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• Tee
• February 27, 2025 18:17
• 0 votes

1. Community
2. Apply To College
3. Changing name

Hi Marieme,  Please let me know which login you are trying to change your name (the student portal login or your OpenCCC account login or). If you could include a screenshot showing where you can't...

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• Tee
• February 26, 2025 18:34
• 0 votes

1. Community
2. Get Help for Your OpenCCC Account
3. No longer have access to old email account with CCC account to reset password

Hi Lugeen,  My name is Tee and I am a Student Tech Support for OpenCCC. A helpdesk ticket has been created to help you update your email to recover your account. I sent you an email with my contact...

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• Tee
• February 26, 2025 18:25
• 0 votes