Unknown Error with CCC Account

Jennifer Bennett

• July 22, 2026 14:51

I keep having to go through the process of verifying my identity through DMV to finalize my CCC account. Every time I do it, I get "unknown error" from the CCC website and I have to start all over again. I've done this at least a dozen times now through Microsoft Edge and Chrome with no success. I waited until the next day and tried again and received the same error.

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  CCCSupport2

  • July 28, 2026 16:36

  Hello Jennifer,

  I have created a support ticket for you and sent you an email. Please check your inbox and reach out to me at your earliest convenience.

  Thank you, 

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