Account Exists Error When Applying
I am attempting to apply to Los Angeles City College, but I received the following message while creating an account:
"Account Exists Our records show we already have an account associated with this profile information. Please click Forgot your password? button to start account recovery. If you need help from support, please submit a request."
I havent created an account with this information, and I am currently unable to complete the application. It shows that I can recover with an old email address that I have no longer access to. Could you be able to help me with this? I made a new account hoping that this would solve the issue but it was the same.
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Hi Bryan,
I have created a helpdesk ticket to help you recover your account. I email you my office number and hours so that you can call me directly for help.
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