Encountering "Account Exists" Error When Applying to PCC
Dear Admissions Office,
I am attempting to apply to Pasadena City College, but I received the following message while creating an account:
"Account Exists Our records show we already have an account associated with this profile information. Please click Forgot your password? button to start account recovery. If you need help from support, please submit a request."
I do not recall creating an account with this information, and I am currently unable to complete the application.
Could you please assist me in identifying this account or guide me on how to regain access so that I may proceed with my application?
Thank you for your assistance; I look forward to hearing from you.
Sincerely,
Yixing Xue
xueyixing524@gmail.com
04/06/2008
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Hello Yixing,
I have created a support ticket for you and sent you an email. Please check your inbox and reach out to me at your earliest convenience.
Thank you,
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