Error when editing account

Ian Timberg

• June 04, 2026 18:57

After editing my account and clicking save, I get the result "We cannot update your SSN at this time. Please contact support if you would like assistance or try again" despite the fact that I typed in the same social security number as I did when creating my account.

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  CCCSupport2

  • June 05, 2026 15:39

  Hello Ian,

  I have created a support ticket for you and sent you an email. Please check your inbox and reach out to me at your earliest convenience.

  Thank you, 

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