Username contains invalid character

Mengling Xu

• May 24, 2025 06:05

I didn't change anything but it says, "Username contains invalid character." I do not see an option to change my username.

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  CCCSupport9

  • May 27, 2025 20:58

  Hi Mengling Xu,

  We opened a support ticket for you, please check your email inbox for the support ticket from our HelpDesk. Please attach a screenshot of the error message to the support ticket; this will help us identify the issue you're running into.

  Thank you

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