"Unexpected error occurred"
When trying to add class, I verified my identity thru with IDme and tried to login into CCC, I got an "unexpected error" message. I tried incognito, different browsers, clearing cache, different devices, and trying at different times of the day. Nothing works.
I need this fixed asap or I'll lose my spot !!! Please help
-
Hi Sarah,
I see you have already contacted our helpdesk regarding this issue and opened up a support ticket. I have been assigned to assist you and tried calling you but there was no answer so I left you a voicemail to call me back for help.
0 -
I am also having the same issue…I got the “unexpected error” message
0 -
Hi Olivia,
Can you let me know at which point you are getting the unexpected error? I checked your account and your ID.me verification is complete so you should be able to follow the steps below to begin your application and not run into any errors.
1.) Please begin at CCCApply.org
2.) From the search bar on the left-hand side of the screen enter the college name you are applying to and click 'Apply'.
3.) Click Sign and enter your email + password
4.) After you sign in, select "what if i can't verify with id.me" then click "decline to get to the application
5.) Click on Start a new application0 -
Hi, I tried both verifying the id.me and clicking the “what if I can’t verify” but after it shows that it’s redirecting me back to the college site, it gives me the unexpected error. I almost make it to step 5 but then that message pops up….
0 -
Hi Olivia,
I have emailed you separately from our Helpdesk. You should have received an email from support@openccc.net which I have asked for some additional information. Please respond to my email at your earliest convenience.
0
Please sign in to leave a comment.
Comments
5 comments