Can't reset password, account not found in system
Can't reset password. When I try, it says my DOB and last name is not found in the system.
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Hello Geniene,
I see you have reached out to our Helpdesk by email. Please see the email an agent has sent regarding your account. They are requesting you call the Helpdesk so they can assist you with account recovery. You can reach them at 877-247-4836 24 hours a day, 7 days a week.
Thank you,
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