Unexpected error

Pyae Thu San

• January 26, 2025 20:10

I have verified with a referee from ID.me and I tried to login into CCC account, but it says "Unexpected error occurred." I need help!

0

• 

  Angelica

  • January 29, 2025 08:03

  Hello Pyae,

  Thank you for contacting the California Community Colleges Help Desk. Our Help Desk is able to assist with accessing your OpenCCC account and submitting the admission applications to your California Community College. Unfortunately, our Help Desk is not able to assist with ID.me support issues.

  In order to receive assistance with ID.me, you can contact their support services directly by going to their Help Center (https://help.id.me/hc/en-us). They have agents ready to chat with you 24 hours a day 7 days a week.

  Below is a list of Frequently Asked Questions for ID.me, that will hopefully be of assistance.

  • How to: Create an ID.me Account
  • How to: Verify Your Identity
  • How to: Verify Your Identity on a Video Call
  • Technical Troubleshooting Resources
  • How do I submit a ticket to ID.me?
  • What are the technical requirements to verify my identity?
  • How do I check my verification status?

  0

Post is closed for comments.