Account Recovery

Tamara Kyaw

• January 09, 2025 02:06

I do not have access to the email in my old OpenCCC account and cannot recover my account.

1

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  Tee

  • January 10, 2025 16:32

  Hi Tamara, 

  A helpdesk ticket has been created to assist you with updating your email to recover your account. An email has been sent to you with my contact information and office hours. Please give me a call when you have a moment so that I can help you. 

  0
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  Vivian Vo

  • January 22, 2025 08:58

  Hello,

  I have run into the same problem and have no access to my old email linked to my OpenCCC account to start the recovery process. Would it be possible for you to assist me with this problem as well?

  Thank You so much!

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  CCCSupport2

  • January 22, 2025 17:40

  Hello Vivian,

  I have created a support ticket for you and sent you an email. Please check your inbox and reach out to me at your earliest convenience.

  Thank you,

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  Rehia Mary Petra Mario

  • January 27, 2025 00:02

  Hello, I also don't have access to my OpenCCC account because my old email is linked to it. Would you be able to assist me as well. Thank you for your time. 

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  ericbogacz5

  • January 30, 2025 18:41

  Hello, 

  I am also running to the same problem of having no access to my old email and cannot recover my account to enroll for the semester. Would it be possible for you to assist me with this problem as well?

  Thank you for the help!

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  CCCSupport2

  • February 10, 2025 20:24

  Hello Rehia,

  I see one of your Helpdesk Agents assisted you on January 28th. If you still need assistance with your OpenCCC account, please call the Helpdesk at 877-247-4836, agents are available 24 hours a day, 7 days a week.

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  CCCSupport2

  • February 10, 2025 20:31

  Hello Eric,

  I see you were able to resolve your OpenCCC account recovery issue. I have sent you a separate email providing you with the details of your OpenCCC account. Let me know if you have any questions.

  Thank you,

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  Hector Xavier Olguin

  • February 13, 2025 05:01

  I don't have access to my old email that I used when I first created my account. Any assistance would be appreciated

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  CCCSupport2

  • February 18, 2025 00:58

  Hello Hector,

  I have created a support ticket for you and sent you an email. Please check your inbox and reach out to me at your earliest convenience.

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