Account already exists.
It tells me I have an account that already exists, don't have access to my old email address, my phone number also changed. student support doesn't answer the phone nor the instant messaging service.... I have no idea what to do now and I want to go back to school.
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Hello Elmer,
I have created a support ticket for you and sent you an email. Please check your inbox and reach out to me at your earliest convenience.
Thank you,
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I'm also trying to make a new account, but it says I already have one that matches my personal information I put in. I believe I made one in high school but I no longer have that email or phone number. Any assistance would be appreciated
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Hello Hector,
Please call our Helpdesk so an agent can assist you with determining you do not have an account and assist with account creation if needed. Agents are available 24 hours a day, 7 days a week at 877-247-4836.
Thank you,
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