Account recovery

Ducely Aguilar

• October 18, 2024 06:01

I recently tried to open an account but it said my info is already in use, but the email it says I'm using is not one I own or recognise, so I cannot reset my password or find a way to login, if there's a way to get assistance on this it would be greatly appreciated thank you

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  Tee

  • October 18, 2024 19:55
  • Edited

  Hi Ducely, 

  I have open up a helpdesk ticket to help you recover your account and sent you an email with my phone number/office hours. Please give me a call when you have a moment so that I can help you update your email to recover your account. 

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