System doesn't recognize my email or password

Luis Orlando Saenz

• May 15, 2024 05:16

I've been trying to log in but it shows me a message saying that my email or password are not recognized, so I changed my password and I successfully log in, but then when I log out and wanted to log in again with my new password, it shows me the same message, I changed my password 5 times and is always the same, once that I changed, I can successfully log in, but when I want to log in again, it shows me that the password is not recognized

0

• 

  CCCSupport2

  • May 15, 2024 15:50

  Hello Luis,

  I have identified multiple OpenCCC accounts for you, therefore the system is unable to determine which account you are trying to access. I have sent you an email providing you with additional information so please check your inbox.

  Thank you,

  0
• 

  Katie Garvey

  • March 18, 2025 19:01

  I am having the same problem as Luis and wondering if the cause is the same. Can you assist CCCSupport2?

  0

Please sign in to leave a comment.