Using a proxy?

Muhit Hossain

• May 06, 2024 21:06

I tried verifying my account, but received a message that a proxy (vpn or anonymizing plug-in) was detected.

I am not using any of these.  How can I fix this?

Thank you!

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  Tee

  • May 07, 2024 02:47

  Hello, 

  Can you provide me a screenshot of the error message so that I can see which error you are getting in order to correctly assist you? 

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  Muhit Hossain

  • May 07, 2024 16:19

  Thank you for reaching out to help me.  Here is the screenshot...

   

  

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  Tee

  • May 07, 2024 22:27

  Hi Muhit, 

  I see you have already reached out to our helpdesk and created a support ticket regarding this matter. I will be responding to you through that ticket to help you resolve the issue. 

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  Hongyi He

  • June 04, 2024 23:36

  I met the same screenshot. Please help me

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  CCCSupport2

  • June 05, 2024 15:13

  Hello Hongyi,

  I have created a support ticket for you and sent you an email. Please check your inbox and reach out to me at your earliest convenience.

  
  Thank you,

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  Xavier

  • September 06, 2024 23:59

  Hello, I'm currently going through the same thing and can't seem to figure out a solution. I have assignments due during the weekend. Any help will be appreciated!

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  CCCSupport2

  • September 16, 2024 17:37

  Hello Xavier,

  I have created a support ticket for you and sent you an email. Please check your inbox and reach out to me at your earliest convenience.
  Thank you,

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  Mike

  • September 21, 2024 07:16

  Hi. I have the exact same issue. Please provide me some help as well.

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  CCCSupport2

  • October 10, 2024 15:54

  Hello Mike,

  I have created a support ticket for you and sent you an email. Please check your inbox and reach out to me at your earliest convenience.
  Thank you,

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  Mike

  • October 10, 2024 18:21

  Look here if you are having this issue.

  You need to let the server believe you are an international student, so clicking the portal through domestic OR the portal directly will result in this issue. So, every time you need to access the portal, go to this link FIRST:

  https://www.smc.edu/admission-aid/apply/international-students/  

  Then, click APPLY, and the server will recognize you as an international, and grants your IP permission.

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  Lening Ding

  • May 09, 2025 23:39

  I have the same issue, too, but I'm a Cali in-state student. Do I still use the link above?

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