Account Recovery

Eric Villanueva

• April 08, 2024 18:15

I have an existing account but the email associated with it was deleted so I cannot login.

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  Tee

  • April 08, 2024 18:50

  Hi Eric, 

  I have created a helpdesk ticket to assist you with recovering your account. Please check your email and call me during my office hours provided in the email so that I can confirm that you are the account owner and help you recover your account. 

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  John Cecil Tantay

  • November 27, 2024 03:32

  Hello, I’m having the same problem where I try to sign up but it recognizes my email as an exciting account. It also doesn’t let me recover or recreate a new password.

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  Tee

  • November 27, 2024 21:06

  Hi John,

  I see you already have an account with your email address. Please follow the steps below to self-recover your account. 

  1.) Go to www.cccapply.org and type the name of the college and click 'Apply'

  2.) Click Sign In and enter your email address 

  3.) Select 'Forgot Password' 

  4.) Click to send you a security code to your email 

  5.) Locate the code in your email and click the link at the bottom to recover your account

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