Non-Existen Acc

Kimberly Espinoza Gonzalez

• February 25, 2024 00:52

I have put in my information and it says "Your mobile number, email or password is not recognized by our system." I got this message every time I have tried signing in or resetting my password.

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  CCCSupport2

  • February 26, 2024 18:13

  Hello Kimberly,

  If you are experiencing this message when trying to enter your email and password, or if you are clicking on 'Forgot Password' and it doesn't recognize your date of birth and last name, please call our Helpdesk so an agent can assist you with accessing your OpenCCC account.  Please note, I see here you have two last names, however your OpenCCC account only has one last name. If further assistance is needed, please call us at 877-247-4836 where agents are available 24 hours a day, 7 days a week.

  Thank you,

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