Using ‘forgot password’ option

Nathaniel Tsimyeej Vang

• September 12, 2023 03:46

Using the forgot password option it leads me to entering my birth date and last name, which then leads me to an email that I no longer have access to. I need help changing that.

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  Tee

  • September 12, 2023 16:30

  Hi Nathaniel, 

  I've created a support ticket for you through our helpdesk. Please check your email and contact me so that I can help you update your email to recover your account. 

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  Savannah Wheeler

  • May 07, 2024 18:01

  Using the forgot password option it leads me to entering my birth date and last name, which then leads me to an email that I no longer have access to. I need help changing that.

  ^^ I have the same issue 

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  Enaly Nguyen

  • May 09, 2024 19:52

  I clicked forgot password and it’s telling me to seek help. So I need help recovering my password.

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  Alexa

  • October 18, 2024 16:01

  "Using the forgot password option it leads me to entering my birth date and last name, which then leads me to an email that I no longer have access to. I need help changing that."  I also have that same issue. 

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