Where should I go for technical help with the DMV Wallet app or mDL setup?

The DMV Wallet is primarily a self-service option. You can use the following DMV resources:

• DMV Wallet Help Center (dmv.ca.gov/dmvwallet), which offers step-by-step guidance and FAQs.
• mDL Assistant Chat for in-app support and live troubleshooting.
• In-Person Support available at select DMV offices statewide.
• You can also get help via a chatbot or live agent by selecting the "Ask DMV" tab displayed on every CA DMV website page (agents available Monday to Friday, 8 a.m. to 5 p.m. Pacific time).